PRIVACY POLICY

 

 

This privacy policy sets out how Unique To You Celebrancy uses and protects any information that you give Unique To You Celebrancy.

 

Unique To You Celebrancy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified then you can be assured that it will only be used in accordance with this privacy statement.

 

What we collect

We may collect the following information:

Electronically

- name

- contact information including email address

- Personal information about your family in order to write a ceremony

 

We may collect verbally and in hard copy

- name

- contact information including email address

- Personal information about your family in order to write a ceremony

 

Please note the details we collect in hard copy are not transferred to the cloud and remain locked in a secure filing cabinet.

 

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

Invoice and Tax Services

 To write and deliver a ceremony in keeping with your needs.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Your details are kept on an electronic folder on a cloud based secure server. This folder is also password protected for further security, with each individual folder being further password protected. These passwords are only shared with Unique To You Celebrancy employees. Passwords are changed on a regular basis. All employees of Unique To You Celebrancy have been subjected to security checks including DBS checks. 

A hard copy is kept in a locked filing cabinet. This is only accessible by the employees of Unique To You Celebrancy.

Your details will be kept for 6 years and will then be securely deleted and disposed of.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your written permission or are required by law to do so, or if we need to do so in order to deliver the service to you.

You may request details of personal information which we hold about you under the EU General Data Protection Regulations (GDPR).. If you would like a copy of the information held on you please write to Unique To You Celebrancy, 34 Ridgeway Avenue, Littleover, Derby, DE23 1GB or e-mail contact@uniquetoyou.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

 

Your right to be forgotten

Under the new GDPR rules you have a ‘right to be forgotten’. If you wish to enact this please contact me on contact@uniquetoyou.co.uk or write to me at 134 Ridgeway Avenue, Littleover, Derby, DE23 1GB and I will ensure all details are removed from the system.

 

Why do you keep my data for 6 years?

The HMRC advise keeping all records for 6 years. The records with your data on includes invoices and instructions as well as signed contracts. Keeping records for 6 years ensures that Unique To You Celebrancy complies with any request HMRC may make. It also ensures that should you require any information about the service provided by Unique To You Celebrancy, you have 6 years to check this information with me.

 

Social Media

You have the right to use my image on Social media in any photos however by doing so you give me permission to use such images in my publicity and on social media. No photos of children will be used unless express written permission is given.

 

Any reviews placed on social media will be read as automatically given permission to be used on other forms of publicity, such as websites and leaflets.

 

 

Copyright

The ceremony written remains under the copyright of Unique To You Celebrancy and as such may not be uploaded or reproduced on-line in the written word. While videography is permitted this should only be for the private use of the couple involved and should not be uploaded to media sharing platforms.

 

 

Contact after the event

Unique To You Celebrancy may occasionally contact you on an individual basis to ask for feedback or tag you in social media on  anniversaries. If you do not want this contact please advise accordingly by e-mailing contact@uniquetoyoucelebrancy.co.uk

 

Unique To You will not send out newsletters, blogs or place you on any mailing list unless you give express permission to receive such contact. 

Right of Access

 

You have the right to obtain confirmation that your personal data is being processed by Unique To You Celebrancy, and what personal data is held.

You may make your request at any time and by any reasonable means (letter, telephone, e-mail) although it is preferred that you make contact in writing, detailing the precise nature of your request so that there can be no misunderstanding.

Further information is available from the Information Commissioners Office website on how to make a request.

https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6-rights/subject-access-request/

Within 7 days of receiving your request Unique To You Celebrancy will send you a written acknowledgement noting when you can expect to receive a response.

Within 30 days of your requestUnique To You Celebrancy will provide you with the information that is held in a structured, commonly used and machine-readable (probably Word or Excel) format except where Unique To You Celebrancy have agreed with you that this would be impossible, or that it would involve undue expense, in which case it may make the information available to you to view on a screen.

Right to Complain

If you believe that there is a problem with how Unique To You Celebrancy is collecting, holding and processing your personal data you have the right to complain.  Initially you should address your complaint to Unique To You Celebrancy

Unique To You Celebrancy will respond to your complaint within 21 days.

You also have the right to address your complaint to the Information Commissioners Office.

 

Tel                       0303 123 1113

Email                   casework@ico.org.uk

Website              https://ico.org.uk

 

Address for the contacting Unique To You Celebrancy

 

Name Leni Robson

34 Ridgeway Avenue, Littleover, Derby, DE23 1GB 

07717071725

contact@uniquetoyou.co.uk 

I am a Derby based Family celebrant, working across the East and West Midlands and nationally and internationally. 

© 2019 by Leni Robson.